Term Of Use

Welcome to Piori By accessing and using our website, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our services.

  • 1. Privacy: Privacy: Please review our Privacy Policy, which governs your visit to piori.in and outlines our practices to ensure a comprehensive understanding of how we handle your personal information.
  • 2. Electronic Communications: We may also collect non-personal information through automated technologies, such as cookies, to enhance your browsing experience and improve our website's functionality.
  • 3. Copyright: All content on Piori, including text, graphics, logos, images, and software, is the property of Piori and is protected by Indian and international copyright laws.
  • 4. Trademarks: "Piori" and other Piori graphics, logos, page headers, button icons, and service names are trademarks or trade dress of Piori. They may not be used in connection with any product or service without our prior written consent.
  • 5. Site Access: We grant you a limited, revocable, and non-exclusive license to access and make personal use of Piori. This does not include any resale or commercial use of our site or its contents.
  • 6. Your Account: If you use Piori, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.
  • 7. Reviews, Comments, Communications, and Other Content: Users may post reviews, comments, photos, and other content. Piori reserves the right to remove or edit such content that is deemed inappropriate.
  • 8. Risk of Loss: All items purchased from Piori are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
  • 9. Product Descriptions: Piori attempts to be as accurate as possible in describing products. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.
  • 10. Pricing: All prices are listed in Indian Rupees. Piori reserves the right to change prices for products at any time and to correct pricing errors that may inadvertently occur.
  • 11. Shipping, Duties, and Taxes: Shipping, duties, and taxes will be calculated and added to the total purchase price at checkout. Please review our Shipping Policy for more information.
  • 12. Exchanges and Refunds: Please refer to our Returns and Refunds Policy for information regarding the exchange and refund process.
  • 13. Sizing: Please refer to our size chart to ensure accurate sizing before making a purchase.
  • 14. Product Properties and Wash Care: Refer to product descriptions and care instructions for information on product properties and wash care.
  • 15. Disclaimer of Warranties and Limitation of Liability: Piori provides the site on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied.
  • 16. Indemnification: You agree to indemnify, defend, and hold harmless Piori and its affiliates from any claims, damages, costs, and expenses.
  • 17. Applicable Law: By visiting Piori, you agree that the laws of India will govern these Terms of Use.
  • 18. Disputes: Any dispute relating to your use of Piori shall be resolved through arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996.

Thank you for shopping with Piori ! If you have any questions or concerns, please contact our customer service team on info@piori.in

19. Grievance Redressal Policy for Piori Online Store

At Piori , we are committed to providing our customers with a seamless and satisfactory shopping experience. However, we understand that issues may arise, and we have established a Grievance Redressal Policy to address any concerns or grievances you may have. Please read the following guidelines to facilitate the resolution of grievances:

  • 1. Lodging a Grievance: If you have a grievance or complaint, please contact our customer service team at info@piori.in . Ensure that you provide detailed information about the nature of your grievance, along with relevant order details.
  • 2. Grievance Resolution Timeframe: We strive to resolve grievances as quickly as possible. You will receive an acknowledgment of your grievance one month from the date of receipt.
  • 3. Escalation Process: If you are not satisfied with the resolution provided, you may escalate the matter to our Grievance Redressal Officer by emailing info@piori.in . The Grievance Redressal Officer will review your case and provide a final resolution.
  • 4. Providing Feedback: We value your feedback, and it helps us enhance our services. Feel free to share your feedback or suggestions by emailing info@piori.in
  • 5. Grievance Redressal Officer: Name: info@piori.in
  • 6. Escalation to External Authorities: If you are dissatisfied with the resolution provided by Piori, you may escalate the matter to relevant external authorities, such as the Consumer Protection Authority.
  • 7. Changes to the Grievance Redressal Policy: Piori reserves the right to modify or update this Grievance Redressal Policy from time to time. Any changes will be communicated through our official website.

We appreciate your cooperation and hope to address any concerns promptly. Our aim is to ensure your satisfaction and maintain your trust in Piori . Thank you for choosing us for your shopping needs.

  • 20. Questions? Please Contact Us – Time : Mon-Fri / 10:00 AM to 6:00 PM on info@piori.in

Piori Gift Card Terms and Conditions

By purchasing, redeeming, or using a Piori Gift Card, you agree to the following terms and conditions:

  • 1. Gift Card Redemption: Piori Gift Cards can be redeemed only on our official website (www.piori.in) toward the purchase of eligible products. Gift Cards cannot be redeemed for cash or used to purchase other Gift Cards.
  • 2. Gift Card Balance: To check the balance of your Gift Card, visit the "Gift Card" section on our website or contact our customer service team.
  • 3. Expiry Date: Piori Gift Cards are valid for 1 year from the date of purchase. Please check the expiry date on the Gift Card. Expired Gift Cards cannot be reactivated or redeemed.
  • 4. Non-Refundable: Gift Card purchases are non-refundable. Once purchased, Gift Cards cannot be returned or exchanged for cash.
  • 5. Lost or Stolen Cards: Piori is not responsible for lost, stolen, or unauthorized use of Gift Cards. Treat your Gift Card like cash, and safeguard it accordingly.
  • 6. Gift Card Restrictions: Gift Cards cannot be used to purchase other Gift Cards or applied to past purchases. The value of the Gift Card will not be replaced if the card is lost, stolen, or damaged.
  • 7. Combining Gift Cards: Multiple Gift Cards can be used in a single transaction. Gift Cards can be combined with other payment methods to complete a purchase.
  • 8. Promotions and Discounts: Gift Cards cannot be used in conjunction with any other promotions, discounts, or special offers unless otherwise specified.
  • 9. Resale Prohibited: You may not sell or resell Piori Gift Cards. Piori reserves the right to void Gift Cards and cancel associated orders if a Gift Card is suspected to be obtained or used fraudulently.
  • 10. Governing Law: These terms and conditions are governed by the laws of India. Any disputes related to Piori Gift Cards will be subject to the exclusive jurisdiction of the courts in India.
  • 11. Changes to Terms and Conditions: Piori reserves the right to change these terms and conditions at any time. The most recent version will be available on our website.

By purchasing, redeeming, or using a Piori Gift Card, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions, please contact our customer service team.